Features

Everything you need to run an elder care facility.

Medisoph isn't a CRM bolted onto a billing tool. It's a full operating system for residential and home-based elder care, built around the way Indian facilities actually work.

Resident management

A complete picture of every resident, from inquiry to discharge.

Most software treats residents as billing rows. Medisoph treats them as people with histories — admissions, family contacts, care preferences, room transitions, discharge plans. The full timeline lives in one place.

  • Admissions pipeline with inquiry tracking and conversion reporting
  • Resident profiles with photo, demographics, family contacts, allergies, and preferences
  • Bed and room assignments with occupancy heatmaps
  • Discharge planning, transition of care, and re-admission history
  • Family portal for next-of-kin updates (optional)
RESIDENTS · 47 ACTIVEAAsha MehtaR102 · 78y · Long-termACTIVERRamesh KumarR104 · 82y · RecoveryACTIVESSita DeviR201 · 71y · Memory careACTIVEMMohan LalR203 · 85y · Long-termACTIVEPPriya NairR301 · 76y · RecoveryACTIVE
Care plans & ADLs

Care planning that actually drives daily care delivery.

Build individualized care plans with measurable goals, then turn them into the daily ADL checklists nurses actually use during their rounds. Vitals, falls assessment, restraint-free care goals — all tracked over time.

  • Individualized care plans with short-term and long-term goals
  • ADL tracking by shift — bathing, dressing, toileting, feeding, mobility, transfers
  • Vitals charting (BP, pulse, SpO₂, temperature, blood sugar)
  • Falls risk assessment and incident reporting
  • Restraint reduction tracking aligned with NABH guidelines
CARE PLAN · ASHA MEHTAGoal: Independent walking by week 6Walk with walker, 10mSelf-feeding three meals/dayStand-and-pivot transfersStair climbing (PT 3x/week)VITALS TODAYBP128/82HR74SpO₂97%TEMP98.4°F
Medications

Medication administration that holds up to scrutiny.

Build prescriptions once, schedule rounds across shifts, log every administration with the nurse's name and time. When a doctor or auditor asks 'was this medicine given on this day' — you have the answer in three clicks.

  • Prescription management with start/end dates, frequency, dosing instructions
  • Shift-based MAR (medication administration record) with electronic sign-off
  • Reorder alerts before stock runs below threshold
  • Drug interaction warnings on prescription entry
  • PRN (as-needed) medication logging with reason
MAR · MORNING ROUND · 8:00 AMMetformin 500mg8:00 AM · by AshaGIVENAmlodipine 5mg8:00 AM · by AshaGIVENAtorvastatin 20mg8:00 AM · by AshaGIVENPantoprazole 40mg8:00 AM · by —DUEVitamin D38:00 AM · by —DUE
Billing & invoicing

Invoices that meet the GST council's exact requirements.

Most healthcare software sold in India still lets you generate invoices missing HSN codes or GSTIN. Medisoph generates fully compliant tax invoices — covering room charges, medications, services, and consumables — with state-wise CGST/SGST/IGST split.

  • GST-compliant invoices with HSN codes per line item
  • Daily charges, advance balance, and running ledger per resident
  • Receivables aging report (0-30, 30-60, 60-90, 90+ days)
  • Cash, bank transfer, UPI, card, and cheque tracking
  • Monthly statements for residents and family payors
INVOICE · INV-2026-001247₹47,500Asha Mehta · April 2026Room charges (R102)30 × ₹1,200₹36,000Medications₹4,200Doctor visit charges2 visits₹3,000Physiotherapy8 sessions₹4,300SUBTOTAL · ₹47,500 GST INCL.Total: ₹47,500Send invoice
Insurance & TPA claims

Manage every payer, every claim, every reconciliation.

Claims are where Indian elder care facilities lose the most revenue — to delays, rejections, and lost paperwork. Medisoph turns claim management into a tracked workflow, not an inbox of TPA emails.

  • Pre-authorization workflows with required documents checklist
  • Claim submission tracking from filing to reimbursement
  • TPA reconciliation against expected vs received amounts
  • Support for Star Health, HDFC Ergo, ICICI Lombard, government schemes
  • Resident-level insurance master with policy details and validity
INSURANCE CLAIMS · 8 ACTIVEStar Health₹38,500APPROVEDHDFC Ergo₹62,000PENDINGICICI Lombard₹24,800PENDINGCare Health₹18,200QUERYNiva Bupa₹41,300APPROVED
Compliance & licensing

Audit-ready every day, not just before inspections.

Most facilities scramble to assemble compliance documents the week before an inspection. Medisoph keeps the audit trail alive continuously — license calendars, document expiry, training records, and incident reports.

  • License calendar with renewal alerts (Health, Pollution, Fire, GST)
  • NABH-aligned audit trails for medication, falls, and restraints
  • Document vault with expiry tracking
  • Staff training and qualification records
  • Incident reporting with root cause analysis workflows
COMPLIANCE CALENDARHealth license renewalAug 14, 2026ON TRACKPollution NOCSep 2, 2026ON TRACKFire safety auditJun 28, 2026DUE SOONGST quarterly filingJul 15, 2026ON TRACKStaff CPR trainingJun 5, 2026OVERDUE
Staff & shifts

Run your roster like a system, not a WhatsApp group.

Indian facilities run on shift staff. Medisoph manages the whole cycle — schedules, attendance, handovers, payroll inputs — with the granularity to know who was on duty when each medication was given or each fall happened.

  • Shift planning across day, evening, night, and on-call
  • Attendance check-in/out with biometric integration ready
  • Shift handover notes attached to each shift transition
  • Payroll inputs export (gross, deductions, attendance days)
  • Staff-to-resident ratio tracking by shift
SHIFT ROSTER · TODAYMORNING (6 AM – 2 PM)5 nurses · 2 attendantsON DUTYEVENING (2 PM – 10 PM)4 nurses · 2 attendantsNIGHT (10 PM – 6 AM)2 nurses · 1 attendantSTAFF:RESIDENT — 1:3.4
Inventory & procurement

Know exactly what's in your medicine cabinet and supply room.

Medications, consumables, linens, food supplies — Medisoph tracks them as one inventory system. Reorder when you should, not when you've already run out.

  • Medicine and consumable stock with batch and expiry tracking
  • Vendor records with prices and lead times
  • Reorder alerts on low stock thresholds
  • Procurement workflows with approval routing
  • Expiry alerts before medications go out-of-date
INVENTORY · 4 ITEMS LOW STOCKMetformin 500mgOKAmlodipine 5mgREORDERAdult diapers (L)LOWInsulin glargineOKSurgical glovesLOW

See it running on your facility's data.

Start a workspace today, or talk to a founder for a guided walkthrough using your own real-world scenarios.

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Ready to see Medisoph in your facility?

Speak with our team about Axiom and Relay, pricing, and rollout for your facility.