Solutions / 01

Health, Hygiene, Satisfaction & Safety

The care floor, recorded as it happens: medication rounds, ADLs, vitals, hygiene schedules, incident capture, and shift handovers.

Overview

Care quality in a facility is decided in hundreds of small, repeated acts — a dose given on time, a pressure-area check done on schedule, a change in appetite actually written down and carried into the next shift. Paper systems record these after the fact, in registers nobody re-reads. Medisoph Relay records them at the point of care, attributed to a staff member, timestamped, and visible to the whole shift.

The result is a facility that can answer, at any moment: which residents are due medication this hour, which ADLs were missed yesterday, which incidents happened this month and what was done about them. Not because someone compiled a report — because the record was built while the work happened.

What it does

6 capabilities
Medication rounds
Due lists by shift and resident, administration recording, missed-dose and refusal flags, PRN tracking.
ADL tracking
Bathing, mobility, feeding, continence and grooming logged per resident per shift, with deviation visibility.
Vitals charting
BP, pulse, temperature, SpO₂, glucose recorded at the bedside with out-of-range highlighting.
Hygiene & housekeeping
Room cleaning schedules, linen changes, and sanitation rounds with completion tracking.
Incident capture
Falls, injuries, medication errors and behavioural events recorded with follow-up actions and closure.
Shift handover
Structured handover notes; critical items carry forward automatically until resolved.

Who it's for

  • Nurses and care staff
  • Shift supervisors
  • Care coordinators
  • Facility administrators auditing care quality

Why it matters

Families ask harder questions every year, and regulators are moving the same direction. A facility that can show its care record — complete, attributed, contemporaneous — wins trust that paper cannot.

Next on the path

02 — Employee Management

Attendance, shift planning, leave, payroll runs, and statutory deductions — one workforce record from rota to payslip.

Read on
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